Trust & Proof

Real customers. Real feedback. Published results.

We send a customer satisfaction survey to every customer — and we publish the results. No cherry-picking. No fake reviews.

Get a Fixed Price Quote
99.35% Overall satisfaction
1,542 Customers surveyed (last 12 months)
98.90% Would use us again
20+ Years established

Customer Testimonials

We ask every customer for a testimonial after their job. These are genuine reviews from real customers — organised by year and supplier. We have collected testimonials since 2012.

  • Reviews from 2012 to present
  • Organised by supplier (IKEA, Argos, Wayfair, Next, and 300+ more)
  • Every review linked to a real job
  • No incentivised or paid reviews
Read Customer Testimonials

Customer Satisfaction Survey

We email a detailed satisfaction survey to every customer as part of our commitment to continual improvement (BS5750 / ISO9000). We publish the results — including the areas where we fell short.

  • 1,542 customers surveyed in the last 12 months
  • Results published in full — not cherry-picked
  • Covers assembly quality, punctuality, pricing, and manners
  • Commitment to BS5750 / ISO9000 standards
View Satisfaction Results

Recent Reviews

A selection of recent customer feedback — updated regularly

★★★★★

"Gentleman came early and was very prompt with all of the work. Got to work straight away and was done very quickly. Would highly recommend."

Syed — Happy Beds Furniture — March 27, 2026
★★★★★

"Very happy with the service received from David, worked in a very efficient way, no fuss, just got on with the job in hand. The quality of the build was excellent and kept everything clean and tidy. Would 100% use them again! Great service!"

Russell — IKEA Furniture — March 13, 2026
★★★★★

"Everything was stellar — super easy on day of."

Charlotte — Next Furniture — March 11, 2026
★★★★★

"The fitter arrived on time and did an excellent job. Would definitely use the company again."

Jenny — Next Furniture — March 10, 2026
★★★★★

"Excellent service from start to finish. Professional, efficient, and great value for money. Highly recommended!"

Oak World Customer — Oak World Furniture — March 12, 2026
★★★★★

"Would highly recommend. Fast, friendly, and made the whole process look easy. I hate building flat pack furniture but now I won't have to again!"

Denise — JYSK Furniture — January 30, 2026
Read All Testimonials

Why Customers Trust Us

Trained & Experienced

All assemblers trained to Flatpack.org.uk standards. Established since 2004 — over 20 years of experience.

Fixed Price — No Surprises

Clear, transparent pricing. No hidden extras. The price you see is the price you pay.

12 Month Guarantee

All assembly work covered by our comprehensive 12-month guarantee for complete peace of mind.

BS5750 / ISO9000 Commitment

We survey every customer and publish the results — part of our formal commitment to continual improvement.

Get a Fixed Price Quote

Tell us what you need assembling and we'll email you a fixed price — no hidden fees, no surprises.

Contact preference:
We typically respond within 1 hour during business hours. Fixed price — no obligation.

Supplier Info Required

 

There are lots of ways to share IKEA information. The simplest two are the 8-digit product codes, for example 123.456.78 (also displayed in many places as 12345678). However, it gets complicated with larger orders and what we call the IKEA Curve Ball. Large Orders: If you can copy and paste your whole order from your receipt (remember quantities are important), that is ideal. If you cannot, you will receive an email and you can email us a photo or screenshot of it — our AI will pull all the codes out and create your quote. IKEA Curve Ball: IKEA use aggregate product codes, so a PAX wardrobe (modular) displayed on their website will have a single product code, which is actually made up of numerous product codes for all the frames, doors and KOMPLEMENT fittings it is built from. IKEA have done this with the MALM beds as well — the bed, the slats and the SKORVA mid-beam all have separate codes. IKEA also have Planners for BESTÅ, PAX and PLATSA to help you design your wardrobe. You can send us your 6-character design code (letters and numbers) and we can view your design and create a quote. However, if you want a quote whilst you are online, please send us all the codes from your order.