Trust & Proof
Real customers. Real feedback. Published results.
We send a customer satisfaction survey to every customer — and we publish the results. No cherry-picking. No fake reviews.
Get a Fixed Price QuoteCustomer Testimonials
We ask every customer for a testimonial after their job. These are genuine reviews from real customers — organised by year and supplier. We have collected testimonials since 2012.
- Reviews from 2012 to present
- Organised by supplier (IKEA, Argos, Wayfair, Next, and 300+ more)
- Every review linked to a real job
- No incentivised or paid reviews
Customer Satisfaction Survey
We email a detailed satisfaction survey to every customer as part of our commitment to continual improvement (BS5750 / ISO9000). We publish the results — including the areas where we fell short.
- 1,542 customers surveyed in the last 12 months
- Results published in full — not cherry-picked
- Covers assembly quality, punctuality, pricing, and manners
- Commitment to BS5750 / ISO9000 standards
Recent Reviews
A selection of recent customer feedback — updated regularly
"Gentleman came early and was very prompt with all of the work. Got to work straight away and was done very quickly. Would highly recommend."
"Very happy with the service received from David, worked in a very efficient way, no fuss, just got on with the job in hand. The quality of the build was excellent and kept everything clean and tidy. Would 100% use them again! Great service!"
"Everything was stellar — super easy on day of."
"The fitter arrived on time and did an excellent job. Would definitely use the company again."
"Excellent service from start to finish. Professional, efficient, and great value for money. Highly recommended!"
"Would highly recommend. Fast, friendly, and made the whole process look easy. I hate building flat pack furniture but now I won't have to again!"
Why Customers Trust Us
Trained & Experienced
All assemblers trained to Flatpack.org.uk standards. Established since 2004 — over 20 years of experience.
Fixed Price — No Surprises
Clear, transparent pricing. No hidden extras. The price you see is the price you pay.
12 Month Guarantee
All assembly work covered by our comprehensive 12-month guarantee for complete peace of mind.
BS5750 / ISO9000 Commitment
We survey every customer and publish the results — part of our formal commitment to continual improvement.
Get a Fixed Price Quote
Tell us what you need assembling and we'll email you a fixed price — no hidden fees, no surprises.
